If you are, for any reason, not happy with your purchase, we will cheerfully raise your refund request received within 24 hours of your purchase, if any.
We develop and cater our services every day to lots of satisfied customers, and our support is second to none. To request a refund, simply mail us your request on firstname.lastname@example.org with your order details within Twenty Four Hours (24 Hrs) of your purchase. Please include your Order Number (informed to you while placing order) and optionally tell us the reason why you're requesting a refund - we take customer feedback very seriously and use it to constantly improve our products and quality of service.
No requests for refunds will be entertained made after 24 hours of your purchase.
Taxes deducted once will not be refunded back in any case.
Refund requests will be processed and managed on case to case basis and the decision to refund will be made in the absolute discretion of Jobsclan.
If agreed by Jobsclan, refund will be processed and will be credited back to the original credit/debit card or bank account as per the timeframe of respective Bank which is usually between 7 days (for VISA/MASTER) and 15 days (for AMEX) as per their rules. Jobsclan does not have any control on the processing or timelines prescribed by the bank and is not responsible for any such issues.
Jobsclan will not refund the payment/charges for Cv Modification (Resume Development Service), Profile Spotlight or Profile Verification (Document & Education) once the payment has been made to Jobsclan and the process has been initiated. Refunds are not being provided for services delivered in partial or full such as after delivery of drafts, modifications, rectifications done as per your feedback.
In the case of unauthorised payments / payment rejected / transaction marked as high-risk / stolen or fraud cards / chargeback or refund, either written or verbal to the bank / credit card company / payment gateway, Jobsclan reserves the right to suspend or terminate your services with immediate effect, either temporarily or permanently, partial or completely and no further services or support or responses will be provided to the client untill the disputed subject matter is resolved.
Incase any member defames Jobsclan on public forum / blogs / public domains & websites / Social Media sites, same will be considered as acting against Jobsclan and hence the member / client order ID will be blocked in the system with immediate effect and no further request of any sort/value will further ever be entertained by Jobsclan till he / she removes the post. Jobsclan will also have the right to take a legal action / file a case against such people / clients participating in such activities.